Frequently asked questions
Here's a little more information about our properties which will hopefully answer most of your queries. If you can't find an answer, please contact us via the enquiry form which can be accessed by clicking the link to the right.
Are dogs/pets welcome?
Yes, Elms Farm Holidays is great for dogs – there are certain fields on the farm where they can be let loose for an energetic run and there are plenty of bridleways and footpaths in the area. Please note the gardens are not enclosed.
The cottage has a garden room which is ideal pet space and dogs are also welcome in the lodge.
We ask that owners bring their own dog baskets and ensure that pets are clean and dried off before entering the properties. “Dog towels”, poop scoops and bags can be provided if necessary. We request that dogs are kept under control at all times and not left unattended (other than in the garden room in the cottage).
Pets are charged at a rate of £5 per pet, per week.
What facilities are provided for babies/toddlers?
A high chair or booster seat and travel cot can be provided with prior arrangement. We ask you to provide your own cot bedding.
What are the arrival and departure times?
The properties are available from 3.30pm on the day of your arrival. The key can be collected from us in the farmhouse. Please let us know if you think you may be arriving later than 10pm.
We ask our guests to vacate the properties by 10am on the day of departure.
How does the Star Rating relate to our quality of service?
We have been awarded 3 stars at the annual inspection by Visit Britain (the English Tourism Council) and also hold the Welcome Host Plus accreditation, so you can be assured of an excellent overall level of quality and care during your stay.
In addition we are members of Farm Stay UK Ltd, a nationwide co-operative network of farming families offering quality accommodation, value for money and the opportunity to enjoy a unique rural experience.
Elms Farm Holidays is also taking part in a pilot ‘Green Start’ scheme through Visit Britain and is committed to becoming a sustainable and ‘green’ place to stay.
What is included in the price?
Central heating, electricity (in the cottage, but by a card meter in the lodge), towels and bedding. Basic cleaning essentials e g washing-up liquid are also provided.
Is there access to local public transport?
Buses to Leicester and Market Harborough are available from Fleckney – 1 mile away. There are railway stations at Market Harborough (8 miles) and Leicester (10 miles).
What equipment is provided in the cottage/lodge?
To view a detailed inventory of the contents of the Cottage, click here.
To view a detailed inventory of the contents of the Lodge, click
here.
Do you have access statements for the properties?
To view the access statement for the Cottage, click
here.
To view the access statement for the Lodge, click
here.
Elms Farm Holidays, Arnesby Road, Fleckney, Leicestershire, LE8 8AQ | Tel 0116 2402238 | email: info@elms-farm.co.uk